FREQUENTLY
ASKED QUESTIONS
You can find the answer to a lot of the questions we get asked below.
If you can’t find what you are looking for please give us a call on 07 3868 1992.
Do I have to book a class?

Group Exercise classes you can simply show up! The only classes that require a booking are Cycle and Reformer Pilates. To reserve you spot in the class you can do this via the ‘MyClub Fitness’ app. If you require any help downloading and setting this up on your phone please talk to one of the friendly receptionists at the club.

Do I have to book the creche?
No! Just turn up and check your child/children in.
Does my membership include access to the pool?
Yes. Members can access the heated 25m lap pool anytime the gym is open.
As a member, can I bring my kids to the pool?
Yes! Members can bring their own children (age 0-14) for a small fee. After 14 year of age, we offer full membership to the club at student rates.
Can I suspend my membership?
Your membership can be suspended for a fee of $5 p/w. (Medical suspension is at no cost)
Can I use other Healthworks centres?
Hendra members can use the Healthworks Sunnybank Hills Centre free of charge up to twice per week
How can I cancel my membership?
Memberships cannot be cancelled online or via the phone. To cancel your membership you must provide 30 days paid notice in the club by completing a physical Cancellation form. No appointment is necessary, however a staff member must witness your signature. Cancellation forms cannot be faxed, emailed or otherwise obtained.
Will someone show me how to use the gym when I join?
Yes! Healthworks Hendra provides a complimentary one on one session with a personal trainer for every new member that joins the club.
Is tennis included in my membership?
Yes, Members can play unlimited free tennis. You can book courts two days in advance in person at reception or over the phone by calling 3868 1992. If a member brings a friend or family member who is not a member of Healthworks Hendra, it’s only $12.50 per hour to play with them
What is Reformer Pilates?
Reformer Pilates is for anyone looking to get lean, toned and fit – fast. Reset, readjust, restart and refocus to create a more balanced body in the newly renovated loft at Hendra Healthworks.

Contact

If you have any questions please get in touch below and a
member of our team will get back to you.

Homepage Contact

Club Open Times

MONDAY – WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
Sunday
5:30am – 10:00pm
5:30am – 9:00pm
5:30am – 8:00pm
7:00am – 6:30pm
8:00am – 6:30pm

Public Holidays

Please Enquire at Reception or Check Facebook/Instagram

Creche Open Times

MONDAY – FRIDAY
SATURDAY
Sunday
Public Holidays

 8:30am – 12:00pm
8:30am-11:30am
Closed
Closed