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Frequently Asked Questions

You can find the answer to a lot of the questions we get asked below.
If you can’t find what you are looking for please give us a call on 07 3868 1992.

Do I have to book a class?

Most classes you can simply show up! However, you can reserve a bike for RPM via telephone on the day of a class. Bookings for Reformer Pilates are essential. You can book via the ‘MindBody’ booking app.
Do I have to book the creche?

No! Just turn up and check your child/children in.
Does my membership include access to the pool?

Yes. Members can access the heated 25m lap pool anytime the gym is open.
As a member, can I bring my kids to the pool?

Yes! Members can bring their own children (age 0-14) for a small fee. After 14 year of age, we offer full membership to the club at student rates.
Can I suspend my membership?

Your membership can be suspended for a fee of $5 p/w. (Medical suspension is at no cost)
Can I use other Healthworks centres?

Hendra members can use any other Healthworks Centre free of charge up to twice per week.
How can I cancel my membership?

Memberships cannot be processed online or via phone. To cancel your membership, you must give 30 days’ notice, in club by way of Cancellation Form. No appointment is necessary, however a staff member must witness your signature. Cancellation forms cannot be faxed, emailed or otherwise obtained.
Will someone show me how to use the gym when I join?

Yes! Healthworks Hendra provides a complimentary one on one session with a personal trainer for every new member that joins the club.
Is tennis included in my membership?

Yes, Members play unlimited free tennis. If a member brings a friend or family member who is not a member of Healthworks Hendra, a fee of $12.50 applies.
What is Reformer Pilates?

Reformer Pilates is for anyone looking to get lean, toned and fit – fast. Reset, readjust, restart and refocus to create a more balanced body in the newly renovated loft at Hendra Healthworks.

Contact

If you have any questions please get in touch below and a member of our team will get back to you.






Club Open Times
MONDAY - WEDNESDAY
5:30am - 10:00pm
THURSDAY
5:30am - 9:00pm
FRIDAY
5:30am - 8:00pm
SATURDAY
7:00am - 6:30pm
Sunday
8:00am - 6:30pm
Public Holidays
8:00am - 6:30pm
Creche Open Times
MONDAY - FRIDAY
8:30am - 11:45am
SATURDAY
8:30am - 11:30am
Sunday
Closed
Public Holidays
Closed

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